Terms of service

Terms of Service

1. About Us

These Terms of Service govern your use of our website and the purchase of goods from us.

Throughout these Terms, "we", "us" and "our" refer to Nurge Distribution UK

If you have any questions about these Terms, please contact us at:

  • Email: info@nurge.co.uk
  • Telephone: +441594 546464
  • Registered Address: Building 6/2, Vantage Point Business Village, Mitcheldean, Gloucestershire, GL17 0DD, United Kingdom

2. Acceptance of These Terms

By using our website or placing an order, you confirm that you accept these Terms of Service. If you do not agree with these Terms, please do not use our website.

3. Eligibility

You must be at least 18 years old, or have the permission of a parent or legal guardian, to place an order through our website.

4. Products

We make every effort to ensure that product descriptions, photographs, colours and specifications are as accurate as possible. However, colours may vary depending on your device, and slight variations between photographs and the actual product may occur.

All products are subject to availability.

We reserve the right to discontinue products or amend specifications without prior notice.

5. Pricing

All prices are shown in Pounds Sterling (£) and include VAT where applicable.

Delivery charges are calculated separately and displayed during checkout before you confirm your order.

Whilst we endeavour to ensure pricing is accurate, obvious pricing errors may be corrected before an order is accepted.

6. Orders

Submitting an order does not constitute acceptance of your order.

A legally binding contract is formed only when we send you an order confirmation confirming that your order has been accepted.

We reserve the right to refuse or cancel orders where:

  • Payment cannot be authorised.
  • Goods are unavailable.
  • Pricing or product information contains an obvious error.
  • Fraud or misuse is suspected.

7. Payment

Payment must be received in full before goods are dispatched.

We accept the payment methods displayed during checkout.

8. Delivery

Estimated delivery times are provided for guidance only.

We are not responsible for delays caused by:

  • Postal or courier services.
  • Customs authorities.
  • Severe weather.
  • Events outside our reasonable control.

Risk in the goods passes to you upon delivery.

Ownership of the goods remains with us until payment has been received in full.

9. Returns and Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Nothing in these Terms limits or excludes your statutory rights under UK consumer law.

10. Faulty Goods

If goods are faulty, damaged or not as described, please contact us promptly.

Your legal rights under the Consumer Rights Act 2015 remain unaffected.

11. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions and designs, is owned by or licensed to us.

You may not copy, reproduce, distribute or exploit any content without our prior written permission.

12. Acceptable Use

You agree not to:

  • Use the website unlawfully.
  • Attempt to interfere with website security.
  • Upload malicious software.
  • Use automated systems to access the website without permission.
  • Infringe the rights of other users.

13. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:

  • Death or personal injury caused by negligence.
  • Fraud or fraudulent misrepresentation.
  • Any rights that cannot legally be excluded under UK law.

Subject to the above, we shall not be liable for indirect or consequential losses arising from the use of this website or the purchase of goods.

14. Website Availability

We aim to keep the website available at all times but cannot guarantee uninterrupted or error-free access.

We may suspend or withdraw the website for maintenance or operational reasons without notice.

15. Privacy

Your personal information is processed in accordance with our Privacy Policy.

16. Changes to These Terms

We may amend these Terms from time to time.

The version published on our website at the time you place your order will apply to that purchase.

17. Governing Law

These Terms are governed by the laws of England and Wales.

If you are a consumer residing elsewhere in the United Kingdom, you will also benefit from any mandatory protections available under the laws of your part of the UK.

Any disputes shall be subject to the jurisdiction of the courts of England and Wales, unless applicable consumer law provides otherwise.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us using the details provided above.